FAQ

Are prices including or excluding GST?

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Our prices on the website are all including GST.

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How do I place an order?

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Read this: https://www.cleanerswarehouse.co.nz/how-to-shop

Shipping.

​The Shipping is done by weight and calculated based on location, there are some products that due to the nature (some dangerous goods) will be expensive as the options are limited in companies willing to ship. Please make sure that you select the right area as it will save a delay in shipping.

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We do sell larger quantities (200L and 1000L) but due to the logistics and making sure shipping is 100% accurate we only do these by phone order or email where we can converse with you. Please feel free to call or email us about this.

Secure Ordering & Payment Options.

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We have two different payment options, you can pay via Bank Deposit or with Credit Card using Stripe. 

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Returns & Refunds.

If we are unable to meet an order or there is a fault you will receive a timely refund or replacement.