Question 1

How do I place an order?

Accepted Answer

Read this: https://www.cleanerswarehouse.co.nz/how-to-shop

Question 2

Are prices including or excluding GST?

Accepted Answer

Our prices on the website are all including GST.

Question 3

Secure Ordering & Payment Options

Accepted Answer

We have two different payment options, you can Bank Deposit or with Credit Card using Stripe.

Question 4

Shipping

Accepted Answer

Excess shipping costs paid and not used will be refunded.

The shipping is done by weight and calculated based on location, there are some products that due to the nature (some dangerous goods) will be expensive as the options are limited in companies willing to ship. Please make sure that you select the right area as it will delay in shipping.
 
We do sell larger quantities (200L and 1000L) but due to the logistics and making sure shipping 100% accurate we only do these by phone order or email where we can converse with you. Please feel free to call or email us about this.

Question 5

How do I get a copy of SDS (safety Data Sheet)?

Accepted Answer

Please contact via ric.clean@gmail.com or call us between 8am-4pm

Question 6

Returns & Refunds

Accepted Answer

If we are unable to meet an order or there is a fault you will receive a timely refund or replacement.

FAQ

Frequently asked questions

How do I place an order?

Are prices including or excluding GST?

Secure Ordering & Payment Options

Shipping

How do I get a copy of SDS (safety Data Sheet)?

Returns & Refunds

FAQ

Frequently asked questions

How do I place an order?

Are prices including or excluding GST?

Secure Ordering &amp; Payment Options

Shipping

How do I get a copy of SDS (safety Data Sheet)?

Returns &amp; Refunds

Secure Ordering & Payment Options

Returns & Refunds